At Viking IPTV, we aim to provide a premium streaming experience. However, we understand that sometimes things may not work as expected. Please review our refund and return policy carefully before making a purchase.
Due to the nature of digital services and instant activation, all IPTV subscriptions are non-refundable once the service has been delivered or accessed. By purchasing a plan, you acknowledge and agree to this policy.
To ensure customer satisfaction, Viking IPTV offers a free or low-cost trial account. We highly recommend testing the service on your device and network environment before purchasing a full subscription.
If you experience technical problems that prevent access to the service and our support team is unable to resolve the issue, you may be eligible for a partial or full refund, subject to the following conditions:
The issue is reported within 48 hours of activation.
You’ve cooperated fully with our technical support team.
The issue is verified to be on our end (not due to customer’s device, internet, or misuse).
If you believe your account or payment was used without your authorization, please contact us immediately. We will investigate the claim and may offer a refund if the transaction is proven fraudulent.
Once a subscription plan is purchased, it cannot be downgraded or exchanged. Please choose your plan carefully based on your needs and the results of your trial.
If you believe you’re eligible for a refund or need assistance with your service, please contact us at:
📧 Email: support@vikingiptvs.shop
🌐 Website: www.vikingiptvs.shop
We respond to all refund-related inquiries within 24-48 hours.
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